Fire / Emergency Medical Services
The Douglas County Fire/EMS Department exists to improve and protect the quality of life within our service area through prevention, education, and emergency response.
We envision that by 2026, the Douglas County Fire/EMS Department will provide industry-leading operational performance through values-based service to our personnel and our community
HONOR – To live up to and carry forward the noble traditions of our profession.
COURAGE – The physical and moral strength to virtue, perseverance, and overcome adversity.
COMPASSION – The desire to serve all in a time of need.
The Douglas County Fire Department was formed from the volunteer Fire Districts of Lithia Springs, Bill Arp, Winston, and Fairplay in 1975 to become a full-time career Fire Department located in the western suburbs of Metro Atlanta.
The Douglas County Fire Department serves an area of 202 square miles, and provides services to Lithia Springs, the City of Douglasville, the City of Villa Rica, and the City of Austell.
Apparatus & Staff
The department consists of ten stations strategically located throughout Douglas County, which operates ten engine companies, two ladder companies, seven Advanced Life Support Ambulances, one Heavy Rescue Squad, with over 150 employees who work a 24-hour-on, 48-hour-off rotation.
All paramedics, cardiac technicians and emergency medical technicians are certified by the Georgia Department of Public Health. All Douglas County Firefighters are certified by the Georgia Firefighters Standards and Training Council.
The Douglas County Fire Department offers a full range of fire and emergency medical services, including:
- Arson Investigation
- Construction Plan Review
- Emergency Medical Transports
- Fire Suppression
- Hazardous Materials Response
- Inspection of Public Buildings
- Public Fire Safety Education
Emergency Medical Services Payments
If services were rendered prior to May 1, 2015, please contact Sabrina Cogburn at 770-920-7592.
If services were rendered after May 1, 2015, please contact Ambulance Medical Billing at 844-889-7701 with any questions about the ambulance bill.
Ambulance bills may be paid in the Douglas County Finance Department.
Due to air quality concerns, the Georgia Department of Environment Protection enacts an outdoor burning ban for Douglas County each year that begins May 1st and continues through September 30th. No outdoor burning is allowed during this time period.
During the other months of the year, County residents wishing to burn vegetative debris may obtain a free burn permit from their local fire station. Burn permits will only be issued the day burning is to begin, and if the winds are under 10 miles per hour. Residents can dial 770-949-1212 after 8 am to determine if burning permits are being given each day or check the home page of the County website.
In addition to obtaining a burning permit, residents must follow all burning guidelines. View Open Burning Permit Guidelines (PDF).
Cardiopulmonary Resuscitation (CPR) Makes A Difference
Once the heart stops beating, brain death can occur in 4 to 6 minutes. Performing CPR provides oxygen to the brain and other vital organs to give the victim the best chance of full recovery after EMS takes over. If immediate CPR is given and a defibrillator is used within the first few minutes following sudden cardiac arrest, the person’s chance of survival doubles.
Learning CPR is quick and painless. Follow the links on the right to locate a CPR class near you, watch the video demonstrations, or download a free Android app.
Blood Pressure Monitoring
High blood pressure is the silent killer! Douglas County residents may have their blood pressure monitored at any fire station between 8 am and 8 pm every day (when fire station personnel are in station).
Customer Satisfaction Survey
Douglas County Fire and Emergency Services strives to provide its community with the highest level of service and professionalism. Your input regarding our performance helps us to meet these goals. If you have recently requested our services, please take a few minutes to complete the following customer service survey.
Take our Customer Satisfaction Survey!