About Us

Connect Douglas Services
Connect Douglas is a commuter-oriented program that operates work-trip vanpools, offers transportation assistance to senior adults and disabled individuals, provides carpool-matching assistance, builds and maintains commuter facilities and participates in transit and public transportation planning and marketing. Connect Douglas has been serving Douglas County commuters since 1986 as Douglas County Rideshare. Connect Douglas offices are in the Douglas County Transportation Center at 8800 Dorris Road in Douglasville.
Vanpools
NOTE: Safety is the highest priority for commuters, visitors, and staff at Connect Douglas. Our team is committed to minimize the spread of the coronavirus under the guidance of the CDC and Douglas County public health agencies. As a result, the Commuter Vanpool program has been suspended until further notice.
Connect Douglas offers dependable, safe and economical vanpool service to many metro Atlanta work locations leaving from central locations within Douglas County Monday through Friday . Vanpool service is offered at an affordable monthly fee.
Additional vanpool notices will be provided here regarding the program relaunch.
View a complete listing of vanpool routes and pricing (PDF).
Vanpool Pay Online Option
The "pay online" option is for existing Douglas Connect vanpool patrons only. If you have not registered with the Douglas Connect office. Do not pay to join one of these vans. You will need to sign a release and staff will need to verify that there is, in fact, space available on the van.
Access our pay online option.
Xpress Bus Service
The Georgia State Roads and Tollway Authority (SRTA) offers Xpress bus service between Douglas County and downtown Atlanta and midtown Atlanta Monday through Friday. Buses leave from and return to the Douglas County Transportation Center at 8800 Dorris Road in Douglasville (behind the courthouse). For more information on this service, go to Xpress Georgia website and select the information for Route 463.
Carpools
Some metro Atlanta sites are not served by Connect Douglas vanpools or Xpress bus service. For commuters who travel to these locations, Connect Douglas offers a free matching service to help with forming carpools.
Fixed Route Bus Service
Douglas County has fixed route bus service and complimentary ADA paratransit service. Four routes are serviced throughout the County.
- Downtown Douglasville and North Douglasville
- Douglas Boulevard, Stewart Parkway, Chapel Hill Road and Hospital Drive
- Thornton Road south of I-20 and Riverside Parkway
- A route that will connect the two Douglasville routes with the Thornton Road/Riverside route and will also connect with CobbLinc Route 30 to offer service to the H.E. Holmes MARTA station
Cutaways, or "mini-buses" that carry a driver and 14 passengers will be used for the service.
Transportation Voucher Program
Connect Douglas offers a Transportation Voucher Program for senior adults and disabled individuals. The purpose of the Voucher Program is to assist senior adults, age 60 and over, and disabled individuals, age 19 to 59, in paying for "quality of life" trips for purposes such as shopping, entertainment and visiting with friends and family. The seniors and disabled who are approved to participate in the program contact designated transportation providers directly to arrange trips and pay for them using vouchers they purchase at a highly discounted rate from the Mobility Coordinator who is a member of the Connect Douglas staff.
The Voucher Program offers assistance to seniors and the disabled with planning trips, particularly trips that offer a connection with a neighboring transportation provider such as MARTA or CobbLinc. Connect Douglas is also recruiting local transportation providers including taxi companies, van services and non-emergency medical transportation services to participate in the Voucher Program. Seniors, disabled individuals and transportation providers who would like more information about the Voucher Program can call 770-920-7437.
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Connect Douglas
Physical Address
8800 Dorris Road
Douglasville, GA 30134
Phone: 770-949-7665Fax: 770-920-7515
Hours
Monday – Friday
5:00 am – 7:00 pm
Connect Douglas is a commuter-focused program of the Douglas County Board of Commissioners through its Department of Multi-Modal Transportation Services.
Related Documents
- 2017 Multi-Modal Disadvantaged Business Enterprise Policy (PDF)
- 2020 Vanpool Schedule (PDF)
- A History of Rideshare Connect Douglas (PDF)
- Commuter Vanpool Schedule (PDF)
- Connect Douglas Fact Sheet (PDF)
- Connect Douglas Vanpool Brochure (JPG)
- Connect Douglas Vanpool Brochure with Map (JPG)
- Connect Douglas Vanpool Frequently Asked Questions (PDF)
- Multi-Modal Disadvantaged Business Enterprise Goal-Setting Methodology (PDF)
- Rideshare Limited English Proficiency Policy (PDF)
- Rideshare Title VI Non-Discrimination Statement (PDF)
- Transportation Center Overview (PDF)
- Vanpool Program Handbook and Policy Guide (PDF)